Refund policy

You must return/exchange your item within 30 days of the purchase date.

All items must in new condition with ALL original tags still on the merchandise.

Products must be in unused, unworn condition with no visible signs of use. This includes but is not limited to; deodorant stains, rips, holes, stains of any kind etc.

For online returns or exchanges : Our fulfillment team must receive your items before issuing a return or exchange. Customers are responsible for shipping fees associated with returning an item. Once we have received your item, we will examine it and reach out to you via email to discuss the next steps.

Any returns or exchanges must first be approved by our fulfillment team.

Reach us with any questions or concerns at salesinfo@cueroline.com

• Products marked final sale are not eligible for returns.
• Unfortunately, we can't refund shipping charges.
• If you made your purchase at an authorized retailer, follow their return policy.